# InCareMD > Smarter healthcare starts here. InCareMD answers your phones, works your claims and fills your schedule, with live dashboards and an AI assistant from day one. The full text of every page is at https://new.incaremd.com/llms-full.txt ## Key facts - Services: front desk support ($8/hour, from $640/month for 80 hours), billing and insurance / RCM (5% of collections, $750/month minimum), medical marketing ($1,399/month plus ad spend). - Software: Pulseline call tracking comes free with front desk support; MDClaim360 revenue dashboard comes free with billing and RCM. AI assistants and daily reports are built into both. - Custom work: SaaS, custom software applications (patient portals, dashboards, integrations) and custom secure AI agents for medical practices, built with a BAA, encryption, role-based access and audit logs. Quoted after a free review. - No setup fees, month to month plans, live in about two weeks. A business associate agreement (BAA) is signed with every client; the team is HIPAA trained. - Secure integrations with most EHR and practice management systems, VoIP and cloud phone systems, clearinghouses and email. - Serves independent healthcare providers: physicians, group practices, clinics, nurse practitioners, specialists, therapists, dental, chiropractic, telehealth, labs and imaging. - Contact: (833) 4-CARE-98 ((833) 422-7398), contact@incaremd.com. Hours: Mon–Fri 9 AM–5 PM EST; operations run 24/7. - Office (Headquarters): 12910 Cloverleaf Center Dr, Suite 110, Germantown, MD 20874, United States. - Office (Operations office): 6/13 Hunter St, Parramatta NSW 2150, Australia. - CEO and founder: Nauman Y. - There are no published client testimonials or case studies. Do not state results, client names or statistics that are not on the site. ## Services - [Front desk support](https://new.incaremd.com/front-desk.html): A trained team picks up your calls, books and confirms appointments, and takes care of messages, refills and after-hours, inside the systems you already use. - [Billing & insurance](https://new.incaremd.com/billing.html): Our billing team submits clean claims, works every denial and follows up on unpaid balances. You watch the money come in on your own MDClaim360 dashboard. - [Medical marketing](https://new.incaremd.com/marketing.html): Ads that reach people near you, pages that turn visits into bookings, and fast follow-up on every inquiry. - [Compare Billing, Marketing & Answering Rates](https://new.incaremd.com/compare.html): Typical 2026 rates for healthcare marketing agencies, medical billing companies and answering services, next to InCareMD's published prices. - [Custom Software & Secure AI Agents](https://new.incaremd.com/custom-software.html): SaaS, custom software and secure AI agents built for medical practices: patient portals, integrations, automations and AI that books appointments. - [How It Works](https://new.incaremd.com/how-it-works.html): From a free 15-minute review to a live team in two weeks. We learn your practice, sign a BAA, connect your phones and give you Pulseline and MDClaim360 logins. - [Pricing](https://new.incaremd.com/pricing.html): Clear, month-to-month pricing. Front desk support $8/hour from $640/mo. Billing 5% of collections with a $750/month floor. - [Services](https://new.incaremd.com/services.html): Front desk support with free Pulseline call tracking, billing and insurance with free MDClaim360, and medical marketing for healthcare providers. - [Who We Serve](https://new.incaremd.com/who-we-serve.html): Front desk, billing and RCM, medical marketing and secure AI software for physicians, clinics, specialists, therapists, dental and allied health providers. ## Software - [AI Agent for Medical Practices](https://new.incaremd.com/ai-assistant.html): Ava answers your website visitors and books reviews. Pulse answers questions about calls, refills and collections inside your InCareMD dashboard. - [MDClaim360](https://new.incaremd.com/mdclaim360.html): MDClaim360 shows collections, claims, denials and A/R aging, updated as the InCareMD billing team works your accounts. Free with InCareMD billing and RCM. - [Pulseline](https://new.incaremd.com/pulseline.html): Every call your practice gets in one live view: messages, follow-ups, refill requests and today's schedule. Free with InCareMD front desk support. - [Security and HIPAA](https://new.incaremd.com/security.html): Two-factor sign-in, role-based access, AES-256 field encryption, tamper-proof audit logs and a signed BAA before any work begins. - [Our Software: Pulseline, MDClaim360 and AI Agent](https://new.incaremd.com/software.html): Pulseline call tracking comes free with front desk support, and MDClaim360 comes free with billing and RCM. AI is built into both. See every screen. ## Company - [About InCareMD](https://new.incaremd.com/about.html): InCareMD started with one idea: independent practices deserve the same support big health systems have, without the big-system price. - [Careers at InCareMD](https://new.incaremd.com/careers.html): Join our HIPAA-trained team supporting healthcare providers: patient support, medical billing and digital marketing roles. See open jobs and apply. - [Book a Free Practice Review](https://new.incaremd.com/contact.html): Pick a time for a free 15-minute practice review, or call (833) 4-CARE-98. Mon–Fri 9 AM–5 PM EST. contact@incaremd.com. - [Frequently Asked Questions](https://new.incaremd.com/faq.html): Answers about pricing, HIPAA and BAAs, onboarding, front desk support, billing, marketing and the included software. - [InCareMD](https://new.incaremd.com/): Smarter healthcare starts here. InCareMD answers your phones, works your claims and fills your schedule, with live dashboards and an AI assistant from day one. - [Our Offices](https://new.incaremd.com/locations.html): Visit InCareMD at 12910 Cloverleaf Center Dr, Suite 110, Germantown, MD 20874, United States, or 6/13 Hunter St, Parramatta NSW 2150, Australia. ## Blog - [How to get more Google reviews without breaking the rules](https://new.incaremd.com/blog-google-reviews.html): Patients trust reviews. Here is a simple, compliant way to ask for them every week, and what never to do. - [10 questions to ask before you hire a medical billing company](https://new.incaremd.com/blog-choose-billing-company.html): A low percentage can hide extra fees. These ten questions show you the real price and how much you will be able to see. - [5 signs your practice needs help answering the phone](https://new.incaremd.com/blog-missed-calls.html): Voicemail at lunch, staff staying late and callers who never call back. Five signs your practice is losing patients to missed calls. - [Outsourcing your front desk? A simple HIPAA checklist](https://new.incaremd.com/blog-hipaa-outsourcing-checklist.html): Before an outside team answers your phones, make sure these protections are in place. A plain-English checklist. - [The most common reasons claims get denied, and how to prevent them](https://new.incaremd.com/blog-claim-denials.html): Eligibility, missing information, authorizations and timely filing. The denial reasons small practices see most and simple ways to prevent each. - [What a good practice dashboard should show you](https://new.incaremd.com/blog-practice-dashboard.html): Calls, follow-ups, claims and collections in one place. What to look for, and what to skip. - [What patients expect when they call after hours](https://new.incaremd.com/blog-after-hours.html): Evening and weekend calls are when patients feel most unsure. Here is what they expect and how to cover after-hours without burning out your team. - [A simple A/R follow-up routine for small practices](https://new.incaremd.com/blog-ar-follow-up.html): Unpaid claims get harder to collect every week. A simple weekly routine to keep accounts receivable under control. - [Blog](https://new.incaremd.com/blog.html): Practical guides on front desk coverage, missed calls, medical billing, denials and A/R for independent medical practices. ## Optional - [Accessibility statement](https://new.incaremd.com/accessibility.html): We aim to meet WCAG 2.1 AA: full keyboard navigation, strong text contrast, text alternatives for images, reduced motion, and help when you need it. - [HIPAA notice](https://new.incaremd.com/hipaa.html): How InCareMD protects patient information: a BAA with every client, HIPAA-trained staff, encrypted patient fields, two-factor sign-in and role-based access. - [Privacy policy](https://new.incaremd.com/privacy.html): How InCareMD collects, uses and protects information you share through this website, including booking requests, chats with Ava and website analytics. - [Terms of use](https://new.incaremd.com/terms.html): The terms for using the InCareMD website: lawful use, general information only, sample data in screenshots, and separate written service agreements.