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Front desk supportEvery call answered. Every patient looked after.
A trained team picks up your calls, books and confirms appointments, and takes care of messages, refills and after-hours, inside the systems you already use.
Everything you need, handled.
Inbound calls
Live answering with your greeting and scripts. Questions, directions, insurance basics and messages for your team.
Scheduling
New and returning patients booked, moved and confirmed in your scheduling system, following your provider rules.
Reminders and confirmations
Calls and texts before each visit so fewer patients forget, and open slots get filled from your waitlist.
Refills and messages
Refill requests and clinical messages taken accurately and routed to the right person, with urgent ones flagged.
After-hours and overflow
Evenings, weekends, lunch breaks and busy mornings. Urgent calls reach your on-call provider.
Intake and verification
New-patient details collected and insurance eligibility checked before the visit, so check-in is quick.
$8 an hour. 80 hours from $640 a month.
Pick the hours you need and change them any month. No setup fees, no long contract. Pulseline call tracking and its AI assistant come free.
Front desk support questions
Will patients know they're talking to an outside team?
Do you work in our EHR and phone system?
What if a call is urgent?
Can we change hours month to month?
See where your practice is losing time and revenue.
Book a free 15-minute practice review. You get your missed calls, stuck claims and a clear monthly price.
(833) 4-CARE-98