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Who we serve

For every healthcare provider.

Physicians, clinics, specialists, therapists, dental and allied health providers. We answer your phones, run your billing, grow your patient base, and give you secure, modern AI software to see it all.

Specialties

What we help with, by specialty

Every specialty has its own call patterns, visit types and payer rules. Here is what we take off your plate.

Family medicine

High call volume, refills and same-day visits. We keep the phones calm and the schedule full.

  • Same-day and sick-visit scheduling
  • Refill requests routed to the right provider
  • Annual physicals and recall reminders
  • Eligibility checked before every visit

Pediatrics

Worried parents, sick visits and well-child scheduling, with after-hours calls routed to your on-call provider.

  • Well-child and vaccine visit scheduling
  • After-hours calls sent to your on-call provider
  • School and sports form requests logged
  • Clean claims for well visits and vaccines

Internal medicine

Chronic-care follow-ups, referrals and prior authorizations tracked so nothing waits too long.

  • Chronic-care follow-up reminders
  • Referral and prior authorization tracking
  • Lab result call-backs logged for your team
  • Denials appealed and A/R followed up

Women's health

Sensitive calls handled with care, appointment types booked correctly, and claims coded cleanly.

  • Discreet, respectful call handling
  • Correct visit types booked the first time
  • Pregnancy and annual visit scheduling
  • Global and bundled billing followed

Behavioral health

Intake calls, recurring sessions and payer rules for therapy visits, handled with discretion.

  • New-patient intake calls
  • Recurring session scheduling and reminders
  • Session limits and authorizations tracked
  • Therapy visit claims and denials worked

Urgent care

Busy peaks, wait-time questions and fast eligibility checks so patients move through quickly.

  • Overflow answering at peak hours
  • Wait-time and service questions answered
  • Fast insurance eligibility checks
  • High-volume claim submission and posting

Physical therapy

Plan-of-care scheduling, visit limits and authorizations followed so sessions get paid.

  • Plan-of-care and recurring visit scheduling
  • Visit limits and authorizations tracked
  • No-show and cancellation follow-up
  • Therapy claims coded and followed to payment

Dermatology

Cosmetic and medical inquiries, booked to the right provider and visit type the first time.

  • Medical and cosmetic inquiries sorted
  • Booked to the right provider and visit type
  • Procedure and follow-up scheduling
  • Medical claims kept separate from self-pay

More specialties we support

Cardiology

  • Test and procedure scheduling
  • Prior authorizations for imaging
  • Device and follow-up recalls

Orthopedics

  • Surgery and post-op scheduling
  • Workers' comp and auto claims
  • DME and authorization tracking

OB/GYN

  • Prenatal visit scheduling
  • Global maternity billing
  • Sensitive calls handled discreetly

Gastroenterology

  • Procedure prep calls and reminders
  • Pathology and facility billing
  • Referral intake and tracking

Neurology

  • Long new-patient visit booking
  • Testing authorizations
  • Chronic-care follow-ups

Endocrinology

  • Diabetes follow-up recalls
  • Refill and supply requests
  • Lab-based visit scheduling

Pulmonology

  • Sleep and PFT scheduling
  • Equipment authorizations
  • Chronic-care billing

Ophthalmology and optometry

  • Exam and surgery scheduling
  • Medical vs. vision plan billing
  • Optical order follow-up

ENT

  • Allergy and hearing visit booking
  • In-office procedure billing
  • Referral follow-up

Podiatry

  • Routine foot care scheduling
  • DME and orthotics claims
  • Medicare rules followed

Chiropractic

  • Treatment plan scheduling
  • Visit limits tracked
  • Auto and personal injury claims

Pain management

  • Procedure scheduling
  • Authorizations for injections
  • Careful, compliant call handling

Psychiatry

  • Medication management visits
  • Telehealth session booking
  • Behavioral health payer rules

Dental practices

  • Hygiene recall reminders
  • Insurance verification
  • New-patient calls answered

Telehealth

  • Virtual visit scheduling
  • Multi-state patient calls
  • Telehealth billing codes followed

Home health and hospice

  • Intake and referral calls
  • Visit scheduling coordination
  • Episode-based billing support

Labs and imaging

  • Appointment and prep calls
  • Order and result questions routed
  • High-volume claims posting

Multi-specialty groups

  • One team across locations
  • Reporting by provider and site
  • Consistent scripts and workflows

Don't see your specialty? Tell us about your practice and we'll let you know how we can help.

A good fit if

You'll get the most from InCareMD when…

  • Your phones ring more than your staff can answer
  • Claims sit unpaid or denials pile up
  • You have open appointment slots to fill
  • You'd rather not hire, train and cover another person
  • You want to see what's happening without asking for reports
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